Data Protection

Privacy & Customer Data Protection Policy

Compliant with Nigeria Data Protection Act (NDPA) & NDPR • Evergreen Real Services Limited

🔒 Our Fundamental Data Promise

Customer data protection is non-negotiable. Evergreen will never post personal telephone numbers, national identity documents, land title ownership scans, or bank records publicly without explicit written consent.

1. Information We Collect

To provide reliable and secure marketplace experiences, Evergreen collects:

Identity & Account Data: Full legal name, verified email address, phone number, and physical office/shop address.
Verification & KYC Data: Government-issued ID (NIN, Driver's License, or International Passport), Corporate Affairs Commission (CAC) certificates, and proof of address.
Property & Commercial Records: Survey coordinates, property titles, structural inspection reports, and pricing schedules provided for listing verification.
Transaction Logs: Inspection bookings, subscription packages, and official payment receipts.

2. How We Store & Secure Your Data

All uploaded KYC documents, land deeds, and media files are encrypted at rest and in transit. Private documents submitted for identity verification are segregated in private, access-controlled cloud storage (Cloudflare R2 Private Vaults) with role-based administrative access. Only authorized compliance officers may inspect verification documents during review.

3. How Information Is Shared

We respect your privacy and never sell or rent your personal information. Data is shared strictly within these boundaries:

Inspection Coordination: When you book a property inspection, your contact details are shared only with the assigned verified agent or company managing that listing.
Regulatory & Legal Authorities: Where compelled by valid Nigerian court order or law enforcement subpoenas regarding fraud investigations.

4. Cookies & Web Tracking

We use strictly necessary and performance cookies to maintain secure authenticated sessions, remember your saved property searches, and optimize load speeds. We do not use third-party behavioral tracking cookies to sell targeted ads.

5. Your Legal Rights

Under Nigerian data protection regulations, you hold the right to:

Request a copy of all personal records held in your Evergreen profile.
Request correction of inaccurate personal or business contact details.
Request the deletion or anonymization of your account upon termination of platform usage, subject to statutory record-retention laws for financial transactions.

6. Data Protection Inquiries